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VectorCSP and its teammates are committed to "walk the talk" on Quality.  We believe that a Quality Philosophy must be institutionalized within the organization – from top to bottom.

 

VectorCSP's outstanding record in supporting our customers has been built upon the ability to deliver accurate, thorough, and timely deliverables – all within Task Order authorizations.  Our success is based on five Continuous Quality Assurance elements:

·  Informal monitoring of both the technical and scheduled aspects of tasks and  deliverables.

·  Conducting formal Quality Assurance Reviews.

·  Obtaining client feedback.  Includes interaction with customer team members to identify problem areas, discuss solutions, and receive a continual assessment of satisfaction.

·  Managing and controlling administrative functions.  Includes management of timesheets, invoices, CDRL requirements, employment policies and procedures, and correspondence to the Task Order Officer and appropriate government personnel.

·  Monitoring fiscal performance.  Entails accurate labor hours and Other Direct Cost (ODC) accounting and status reporting complete with fiscal projections for labor and ODC usage.

VectorCSP maintains, on staff, an ISO 9001:2000 certified auditor, Mr. Damien Walz.  Mr. Walz provides key input to leadership and Task Managers regarding compliance with standard ISO processes and procedures.  Additionally, each member of the VectorCSP Team is an ISO 9001:2000 certified company, and will serve as an  important resource for quality assurance.      

   
 
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